Right of withdrawal
Although Swiss law does not provide for a right of return for online trade, we grant our customers a 14-day right of revocation without giving reasons.
The revocation can be made in writing or by returning the goods. To meet the deadline, it is sufficient for the customer to send the goods in time.
Only returns that are sufficiently stamped and in their original packaging will be accepted. Products must not have been opened and must not be damaged. The return is at the expense and risk of the customer.
Once the items have been returned to us, the price paid for the goods, excluding shipping costs, will be refunded. This is usually done using the customer's original payment method.